Cloud Clever POS Terms of Service

Who these terms apply to

JPCT Ltd provides Cloud Clever POS, including its mobile app and web interface, for businesses to manage sales and related operations. These terms apply to the business that uses Cloud Clever POS and to the staff and other users it authorises to use its account.

If your business has a separate written agreement with JPCT Ltd, that agreement governs any conflict with these terms. Subscription fees, billing, renewal, cancellation and any agreed support commitments are set out in that agreement or your order.

Accounts and authorised use

Use Cloud Clever POS only for business operations you are authorised to carry out. Your business is responsible for assigning appropriate staff permissions, protecting passwords and PINs, approving devices, and removing access when it is no longer needed. Contact Cloud Clever support promptly if you suspect unauthorised access or lose a device that can access the service.

You must comply with applicable law when using the service. Do not access another business’s account or data without permission, bypass access controls, introduce malicious software, or interfere with the service.

Devices and software updates

Keep the software you use with Cloud Clever POS current and on versions that still receive security updates from their providers. This includes the device operating system, browser or Android System WebView, the Cloud Clever POS app, and any printer or payment software or drivers you use with it. Install security updates promptly and upgrade or replace software or devices when their providers stop supplying security updates.

Sales, payments and business records

Your business is responsible for checking its prices, tax settings, sales records, refunds and end-of-day totals, and for keeping the records required by law. Reconcile payments against the records from your payment provider. Third-party payment services and connected hardware are subject to their providers’ terms.

If you use the POS while offline, check that pending transactions have synced when connectivity returns. Before clearing app data, uninstalling the app or replacing a device, check that pending work has synced and that you have retained any records you need.

Privacy and business data

The Cloud Clever Privacy Policy explains how JPCT Ltd handles personal information. Your business is responsible for handling customer and staff data lawfully when it uses the POS. Any applicable data processing agreement governs how JPCT Ltd processes personal data on your business’s behalf.

Support and ending access

Contact Cloud Clever support through your usual support channel for help with the app, your account or your subscription. If your service is ending, arrange any needed export of business records before access ends, in accordance with your agreement.

Nothing in these terms limits any rights that cannot lawfully be limited.